Lemon Squeezy lets each seller set their own refund policy (they don't impose a universal one) — the text below is a reasonable draft given AltaiPlot's 30-day free trial, not yet an approved final policy.
Every AltaiPlot license comes with a full-featured, no-credit-card 30-day trial. Because you can fully evaluate the Software before paying anything, purchases are generallynon-refundable once made.
We'll issue a refund at our discretion for: duplicate charges, a purchase made in error, or a genuine technical issue that prevents you from using the Software and that we're unable to resolve. Contact sales@altaiplot.com within 14 days of purchase.
Refunds are processed by Lemon Squeezy (our Merchant of Record) back to your original payment method. See theirrefunds & chargebacks documentationfor processing times.